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REFUND POLICY

We take customer satisfaction very seriously and want you to be happy with your purchase. Below is our refund policy, which applies to all items you purchase on this website. Please read these terms carefully to ensure that you understand our refund process.

  1. Refund Request Time
    You can request a refund within 30 days of receiving the item. Refund requests after 30 days will not be accepted.
  2. Refund Conditions
    Refunds are available in the following situations:

The item is obviously defective or damaged.

The item you received does not match your order (including the wrong item or the wrong size).

The item was damaged during shipping.

  1. Return Process
    To request a refund, please follow the steps below:

Contact our customer support team with your order number and a description of the issue.

We will provide you with a Return Merchandise Authorization (RMA) number and return address.
Please return the item along with the original packaging and all included accessories, making sure the package is properly protected during shipping. Please be sure to mark the RMA number on the package.

  1. Refund Processing
    We will process your refund within 5 business days of receiving the returned item. Refunds will be made to your original payment method, including credit card, PayPal or other payment methods. Please note that processing time may vary depending on your bank or payment provider.
  2. Shipping Costs
    If you request a refund due to a defective product or the wrong product, the shipping costs will be borne by us and you will receive a full refund.
    If you request a refund for personal reasons (such as dislike, wrong size, etc.), the shipping costs will be borne by you and the refund will be reduced by the original shipping costs.
  3. Special Terms
    The following items are not eligible for refunds:

Personalized products.

Some promotional items (such as auctions, limited-time discounts) may not be subject to the standard refund policy. Please refer to the product page for specific information.

  1. Customer Service
    If you have any questions about our refund policy, please feel free to contact our customer support team and we will be happy to help you.

Thank you for your support and trust in our products, and we look forward to providing you with a great shopping experience!